Thank you for shopping with SupplyMedz. We are committed to delivering your medical supplies safely and efficiently. Please review our shipping policy below. All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation with tracking information once your order has shipped. We offer the following shipping options for orders within the United States: Shipping rates are calculated at checkout based on your order weight, dimensions, and delivery address. SupplyMedz ships to over 27 countries worldwide, including Canada, the United Kingdom, Germany, France, Australia, Japan, and more. International shipping options include: International shipping rates and available methods are calculated at checkout. Please note that delivery times may vary depending on your country and local customs processing. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates. SupplyMedz is not responsible for delays caused by customs clearance. Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package through the carrier's website. Please allow up to 24 hours for tracking information to become active after you receive your shipping confirmation. Certain medical products may be subject to shipping restrictions based on federal, state, or international regulations. This includes but is not limited to: If your order contains restricted items, our team will contact you to discuss alternative shipping arrangements or issue a refund if shipping is not possible. If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible. If you have any questions about your shipment or our shipping policy, please don't hesitate to reach out: Our team is happy to assist you with any shipping-related questions.Shipping Policy
Shipping Policy
Processing Time
Domestic Shipping (United States)
Shipping Method
Estimated Delivery Time
Economy
2–7 business days
Standard
2–5 business days
International Shipping
Shipping Method
Estimated Delivery Time
Economy International
14–21 business days
Standard International
7–14 business days
DHL Express International
3–7 business days
Customs, Duties & Taxes
Order Tracking
Shipping Restrictions
Damaged or Lost Packages
Contact Us
Shipping Policy
Shipping Policy